“Can I get in this week?”, “Do you take my insurance?”. Your agent answers from your practice’s own information, texts your booking link and passes the rest to your team. Never medical advice.
Free, no commitment. In English, Spanish and any language your customers speak.
Between 8 and 10 everyone calls at once, and patients stuck on hold hang up and call the next office. Your agent answers every call at the same time and texts your online booking link.
Which plans you take, what a crown costs, whether to fast before a test. Whatever is on your website, your agent answers itself, so the team stops returning the same calls.
Severe pain or swelling at 2 a.m. Your agent doesn’t assess anything: it tells people to call 911 when needed and flags the message as urgent for the morning team.
Sample conversations from dental offices, physical therapy, an eye clinic, a therapist and a vet. Every answer comes from the practice’s own information or its team.
Call length 00:58
Can I book a cleaning? I’m a new patient.
Of course. I’ve texted you our online booking link, where you can pick a time and fill in the new-patient forms.
Great, thanks
Terrible toothache and my cheek is swelling
I’m sorry, that sounds painful. I can’t give medical advice. If you have trouble breathing or swallowing, call 911 now. I’ve marked this urgent for the office team.
Do you take Aetna?
Yes, we’re in network with Aetna, Cigna and Blue Cross Blue Shield. Without insurance, a session is $120 on our price list.
¿Aceptan Medi-Cal para niños?
Sí, aceptamos Medi-Cal dental para niños. Puede pedir cita en este enlace, o le llamamos si lo prefiere.
My dog ate chocolate half an hour ago
That can be dangerous, and I can’t judge how serious it is. Call the emergency vet now, and if your dog is vomiting or shaking, go straight there. I’ve flagged this as urgent for the team.
I need to cancel tomorrow’s 10 a.m.
No problem. I’ve sent your cancellation to the front desk with your name and time, and they’ll confirm by text. Under the clinic’s policy, cancelling at least 24 hours ahead is free.
Do you offer telehealth sessions?
Let me check with the team, and I’ll come back to you here.
TeamYes, by video, same fee
Yes, sessions can be by video too, for the same fee. Would you like to book an intro call?
Your agent can’t see your schedule and never books slots. It sends patients your online booking link in the chat, by text after a call or on WhatsApp, and if you don’t have one, it collects the name, number and type of visit for the front desk.
No booking link? Your agent collects the name, number and type of visit, and sends them to the front desk on WhatsApp and by email.
No diagnoses, no word on whether a symptom is serious, nothing about medication or doses. It offers an appointment or a call back from the team.
Anyone describing chest pain, trouble breathing, heavy bleeding or thoughts of self-harm is told to call 911 right away, and the message is marked urgent.
It asks only what’s needed to book: name, contact and the type of visit. It isn’t a patient-intake system, and it never confirms a slot itself.
It says it’s an AI assistant at the start of every conversation, and on the phone that the call is recorded.
Chat on your practice website: hours, insurance, prices and how to prepare.
Patients who use WhatsApp can book, move and cancel there, and the request reaches the front desk with every detail.
Answers your local practice number even when the line is busy, and texts the booking link.
Texts from your local number: the booking link or directions, for patients who’d rather text than call.
Every channel in every plan, with a local number in your area code. Pick by the number of people on your team.
100+ employees or several locations
Custom quote
For chains and larger businesses: priced by how much you use it.
Ask for a quotePrices in US dollars, before tax. Call minutes beyond your plan: $0.25 a minute. Chat and texts don’t count toward minutes. If Meta charges for WhatsApp messages the business starts, that cost is passed on as is. Cancel any month.
No. It doesn’t diagnose, recommend medication or say whether a symptom is dangerous. It shares your booking link or passes the message to your team, and in an emergency it tells people to call 911 at once.
It asks only what’s needed to book, never about symptoms or medical history, and conversations are deleted on a fixed schedule. It isn’t a medical records or patient-intake system, so don’t use it to collect health details. See our privacy policy.
No. It shares your booking link or collects the details for the front desk. That way only your own system confirms appointments, and nothing gets double-booked.
Yes: dentists, physical therapists, chiropractors, dietitians, therapists, optometrists and vets. Your agent learns from your website which services you offer, who sees patients and how to book.
Yes. It replies in the language people write or call in: English, Spanish, Chinese, Vietnamese, Korean and many more.
Type your practice’s website and hear how your agent answers.
Free. No sign-up, no card.